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Building Your Case for Coaching ROI

  • February 27, 2018
  • 6:00 PM - 8:30 PM
  • Riverbend Church 4214 Capital of Texas Hwy N. Quad 3 Austin Texas 78746


  • Non ICF-Local Member, Non ICF-Global Member. You do not have to be a member of ICF to join our meetings - all are welcome. There is a $20 fee to attend, payable online via PayPal, Credit or Debit card during the registration process.
  • ICF Global Member, Non-ICF Austin/Local Member. Fee is $20, payable online by Palpal, Credit or Debit card as part of the registration process. Interested in becoming an ICF Local member as well? Please visit our Membership tab for more information!
  • ICF Local (Austin) Members are both ICF Austin and ICF Global Members.

    ICF Local (Austin) Affiliates are ICF Austin Members, but non-ICF Global Members.

    ICF Local Members and Affiliates can attend monthly meetings for free!

Registration is closed


Building Your Case for Coaching Return on Investment (ROI)

Jump into the complex world of ROI with Dr. Catherine Oleksiw and walk away with more confidence in how you think about accountability for your clients and the impact of your coaching programs.

This presentation will provide participants with a deeper dive into the layers of the ROI model including the five levels of evaluation: Reaction, Learning, Behavior, Results (Impact), and ROI. “Believe me, calculating the ROI metric itself is the easiest step in the model,” Dr. Oleksiw will tell you.

The Challenges

  1. Designing your ROI study with valid and reliable metrics for the essential elements of your coaching programs.
  2. Effectively and with conviction communicating the value of ROI to your client.
  3. Identifying an “ROI champion” who keeps the ROI study alive over the course of the data collection phase.

With ROI, you will never be at a loss for challenges, but the rewards are monumental when that final report is shared with your client.

What Participants Will Learn

  • How to set the stage for assessing your coaching (and training) programs
  • The 5 Levels of ROI
  • The benefits of an ROI study and how to communicate that to your clients
  • How to explain to the client the ROI definition and formula
  • How to prepare for the ROI study
  • What intangible impact is and how to talk about it in concert with hard metrics


Riverbend Church
4214 Capital of Texas Hwy N., Quad 3 (In the buildings next to our normal location in the parking lot closer to Cedar Street)
Austin, TX 78746

(512) 327-3540

Meeting Agenda

6:00 - 6:30 PM - Event Check-In & Social Time
6:30 - 6:40 PM - Chapter Business
6:40 - 8:30 PM - Guest Presentation & discussion

Plenty of free parking!


Whether a coach or not, everyone is welcome to attend our meetings. The following fees cover activities and meeting costs:

  • ICF Local (Austin) Members and Affiliates - FREE
  • ICF Global Members, Non-ICF Local Members -$20
  • Guests (Non ICF-Local or Global Members) - $20
We welcome everyone!  

About the Speaker

Catherine A. Oleksiw, Ph.D., PCC

Dr. Catherine Oleksiw works across sectors - with business, government, nonprofits and philanthropy, and higher education leadership - in assessing change. With over 30 years in leadership roles in government, higher education and private industry, Catherine has led research projects for federal agencies and major foundations. In her current consulting practice, Measured Transitions LLC, Dr. Oleksiw works with clients in co-creating systems to assess performance and program outcomes and providing technical assistance, training, and leadership coaching on strategic planning, performance measurement, evaluation, and Return on Investment (ROI). Throughout 2016, in the first year of their coaching program, Catherine designed the evaluation of the programs at Rice University Doerr Institute for New Leaders (DINL) which provides coaching to undergraduate students and coach training for the Rice community. DINL was an ICF-Global finalist for the 2017 Prism Award.

Dr. Oleksiw earned her Ph.D. in Educational Psychology: Measurement and Evaluation from Columbia University. She has taught psychology courses in research design and statistics, and served as a doctoral dissertation advisor. She is an ICF Professional Certified Coach and currently President of the ICF-North Texas chapter. Catherine is a member of the American Evaluation Association (AEA) and the American Psychological Association (APA). Dr. Oleksiw most recently presented on the ROI of Coaching at ICF Global's Converge 2017 in Washington, DC and is currently advising the ICF Southeast Regional Advisory Council on ROI. She also presented on ROI for the ICF 2016 Business Development series, the University of Texas-Dallas Executive Coach 2017 Expert Forum, and the ICF Houston chapter.

Catherine A. Oleksiw, Ph.D., PCC

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